Lesson 24
What is Customer Intelligence, and why is it important? Find out in this introductory lesson.
Understanding and developing your Customer Intelligence enables you to have impact as a leader.
When you have high customer intelligence you have an acute awareness of your environment and the market you are operating in. It enables you to take ownership of meeting the customer needs, and therefore sets you up to have a positive impact for your customer according to the organisations Vision and Purpose.
Lesson Resources:
Everyone deserves to have a great boss, and every boss deserves the opportunity to become great.
Copyright © Bull Business Group · All Rights Reserved
